Loyalty App
Earn rewards
Watch your points grow with every purchase!
Discover a greener way to be rewarded with our Loyalty App. It’s everything you love about our loyalty card but now in one simple, paperless app.
No more forgotten cards or rummaging through your purse- just scan, shop and enjoy the benefits.
Double up
Double points every Friday between 6pm and 8pm.
£1
Every 100 points earned is worth £1.
2 for 1
Earn 2 points for every £1 you spend.
Free App
Track points, rewards and activity anytime.
Loyalty Points
Earn rewards for every visit
The digital loyalty app gives customers the same benefits as the loyalty card, with a smoother paperless experience.
- Scan in-store
- No plastic card needed
- View historic transactions
- Track your points
- See rewards easily
- Access news and offers
Shop, scan, and enjoy the benefits!
Search for Thetford GC in the Google Play Store or Apple Store and install our free app.
If you already have a store account, enter the email address on the account, your loyalty card number and a password for the app.
If your account does not have an email address, or you are unsure which email address is on your loyalty card, visit us in-store or email customerservice@thetfordgardencentre.co.uk and the team can help update your loyalty account.
Get support
Loyalty App FAQs
Useful answers for customers who already have a loyalty card, want to use both card and app, or need help updating their account details.
Will my points on my card transfer to the app?
Yes, if you already have a Loyalty Card your points will transfer to the App.
Can I still use my card?
Yes, you can continue to use your card or the App.
How do I change my email address?
If you need to update your email address, please contact us via email at customerservice@thetfordgardencentre.co.uk or pop in-store.
Do I need to fill in an application form in-store?
No, you don’t have to fill in an application form in-store. You can download the app and complete the sign up process. If you don’t have an email address, you will need to come into the store to complete the application.
I signed up but I can't see my points?
It can take up to 15 minutes for the data to update. Please contact customerservice@thetfordgardencentre.co.uk if you experience any problems.
Terms & Conditions
The loyalty scheme is designed for purchases made with your loyalty card or app at Thetford Garden Centre.
- The loyalty card remains the property of Thetford Garden Centre.
- The scheme may be amended or withdrawn without notice at any time.
- Only transactions made in conjunction with the loyalty card qualify for points.
- Points will be exchanged at the rate of £2.00 for every £100 spent.
- Vouchers have no cash value and may only be redeemed against future purchases at Thetford Garden Centre, excluding bottled gas, gift vouchers and refreshments.
- Full terms and conditions are available from Thetford Garden Centre.